Creating Customer Intimacy

Customer Intimacy is a business’s ability to be more than just a vendor or a trusted resource; it is the deep and abiding connection between two organizations whose values and practices align to build a greater whole than either of the separate parts could ever be.

A Technologist, on Design

Being an effective designer takes grit; your job is to deliver exactly the right experience at exactly the right time, to exactly the right audience...no biggie, right?